Sheila B Robinson • Kimberly Firth Leonard
DESIGNING QUALITY SURVEY QUESTIONS
Surveys are a cornerstone of social and behavioral research, and with the use of web-based tools, surveys have become an easy and inexpensive means of gathering data. But how researchers ask a question can dramatically influence the answers they receive.
Designing Quality Survey Questions shows readers how to craft high quality, precisely-worded survey questions that will elicit rich, nuanced, and ultimately useful data to help answer their research or evaluation questions. The authors address challenges such as language preferences for standard demographic questions (e.g. How to ask about gender), creative question design to keep respondents engaged and avoid survey fatigue, web-based survey formats, culturally-responsive survey design, and factors that influence survey responses (memory, social desirability, etc.). Numerous examples of questions illustrate each identified principle of question construction.
A number of features help the reader navigate the text, apply the authors’ guidance on designing questions, and accelerate learning.
Stories from the field
Stories From the Field provide even more real-world experiences for the reader collected from practitioners who share lessons learned about survey design.
Mini-Interviews with expert practitioners highlight key survey design topics.
Real World Questions
Real-World Questions are examples of poorly constructed questions and inappropriate or inadequate response options and scales culled from surveys we have taken over the years.
Design Details focus the reader on especially salient topics in the design process.
- A design thinking framework helps researchers understand and empathize with their potential respondents and be able to build and test survey prototypes before administering surveys.
- Direct guidance on potentially difficult aspects of survey writing, including crafting clear question stems and appropriate response options, working with sensitive question types, and understanding how question wording can influence response, address considerations for writing and administering surveys.
- Design Drills exercises challenge the reader and support application of the information included.
- Discussion Questions designed for group discussion or individual reflection on the content included.
- Extended Learning lists include suggested additional readings for further study
What reviewers said...
This text does a really good job of capturing the current literature on survey research, without getting dragged down into the minutiae.
The examples do an excellent job of illustrating key ideas.
Organization is very clear, follows logically, and concise while being comprehensive.
Real-life examples also are a great strength of the text.
The applied questions and exercises will be particularly valued by students.
References are given to medical, social science and educational research and will appeal to a broad audience.
Sheila B Robinson & Kim F Leonard
Checklist for Quality Question Design
The Checklist for Quality Question Design is a key feature of the text. It’s a comprehensive question design assessment tool that can be used to reflect on the quality of draft survey questions. It’s a handy summary of the guidance outlined in the text and intended to support students and practitioners alike as they compose surveys.
DQSQ by the numbers
Here’s why Designing Quality Survey Questions will become your go-to text for survey design.